Privacy and Cookies Policy

Nerd Study (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy & Cookies Policy explains how we collect, use, store, and protect your data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and other global privacy regulations.

By using our website nerdstudy.co.uk or our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal data when you use our services:

1.1 Information You Provide Directly

  • Name

  • Email address

  • Contact details (e.g., phone number, messaging handle)

  • Payment details (processed securely by third-party payment providers)

  • Files, documents, or content you upload to our platform

  • Communications you have with our support team

1.2 Information Collected Automatically

  • IP address and browser type

  • Device information and identifiers

  • Pages you visit and time spent on them

  • Interaction data (clicks, scrolls, navigation patterns)

  • Referral sources (search engines, ads, social media links)

2. How We Use Your Information

We process your personal data for purposes including:

  • Delivering and managing our services

  • Communicating with you about orders, inquiries, or support requests

  • Processing payments securely via trusted third-party providers

  • Enhancing our website and user experience

  • Preventing fraudulent activity and ensuring compliance with our Terms of Service

  • Sending promotional materials (only if you have opted in)

We do not use your data for automated decision-making or profiling without your consent.

3. Legal Bases for Processing

Depending on your location, we process your data based on:

  • Contractual necessity – to provide the service you request

  • Consent – for optional marketing communications

  • Legal obligations – such as tax, fraud prevention, or regulatory compliance

  • Legitimate interest – improving service performance and website security

4. Data Sharing and Third Parties

We only share personal data with trusted service providers, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Email services (e.g., Google Workspace, Mailchimp)

  • Analytics providers (e.g., Google Analytics)

  • Specialist contractors or tutors (with limited access, under confidentiality agreements)

We never sell or rent your personal information.

5. International Data Transfers

If your data is processed outside your home country, we ensure it is protected through:

  • Adequacy decisions from relevant data protection authorities

  • Standard Contractual Clauses (SCCs)

  • Other lawful safeguards

6. Data Retention

We keep your data only for as long as necessary to:

  • Fulfil your requested service

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Inactive accounts and related personal data are typically deleted after 5 years, unless legally required to keep them longer.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to certain types of processing

  • Withdraw consent for marketing communications at any time

  • Lodge a complaint with your local data protection authority

To exercise these rights, email us at support@nerdstudy.co.uk.

8. Cookies

8.1 What Are Cookies?

Cookies are small text files placed on your device to help us recognise you, improve performance, and measure site usage.

8.2 Types of Cookies We Use

  • Essential Cookies – Required for basic website functionality

  • Performance Cookies – Help us understand how visitors use our site

  • Functional Cookies – Remember your preferences and settings

  • Marketing Cookies – Show you relevant ads (only with your consent)

8.3 Managing Your Cookie Preferences

When you first visit our website, you can choose whether to accept non-essential cookies. You can also adjust your browser settings at any time to block or delete cookies.

9. Data Security

We take appropriate measures to protect your personal information, including:

  • SSL encryption for all website communications

  • Two-factor authentication for admin access

  • Role-based restrictions on data access

  • Regular audits of data handling practices

10. Contact Us

If you have any questions about this Privacy & Cookies Policy or how your data is handled, please contact us:

Email: support@nerdstudy.co.uk
Website: nerdstudy.co.uk